How are the five business days calculated when responding to a public records request?

RCW 42.56.520 provides that a response to a request for public records must be made within five (5) business days. The day the request is received does not count as one of the five (5) days. Weekends and holidays observed by the agency are also excluded in the calculation. Within the five (5) days, the City will do one of the following: - provide the records (or an installment of the records) - acknowledge receipt of the request and give an estimated timetable for delivery - ask for clarification - deny the request with a statement as to why the record is being withheld and a citation of the applicable state or federal statute. 

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1. What is a public record?
2. Must the City create a document when responding to a specific request for public disclosure?
3. What public information is exempt from disclosure?
4. Are public records requests confidential?
5. Where can I find City Council Agendas & Minutes?
6. How do I obtain copies of a birth, death, marriage, or divorce certificate?
7. How are the five business days calculated when responding to a public records request?
8. Do all City records have to be stored at City Hall?
9. Must the City agree to provide copies of "future records"?
10. Can the City utilize an installment methodology to respond to my records request?
11. If a record I requested is denied, what are my options?