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City Attorney's Office

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1. As a defendant, am I entitled to a copy of the police report? As a victim?

Defendants can fill out a discovery request to obtain a copy of the police report. If they have obtained legal counsel prior to the pretrial, their attorney will receive discovery once the City Attorney's office has received their Notice of Appearance.

Victims may obtain a copy of the report by contacting the Oak Harbor Police Department Records Division at 360-279-4608. You may need to fill out a Request for Records Service form.

2. Can the City Attorney advise me on civil matters?

No. The City Attorney is the attorney for the government of the City of Oak Harbor, not all its citizens. Private legal matters should be directed to civil practice attorneys. They are listed under specific practice areas under "attorneys" in the yellow page section of the phone book.

3. Does the City Attorney's office provide Notary Services to the public?

No. Many financial institutions and other businesses, however, provide Notary Services for a fee. If you are military, check with base legal.

4. How can I find out when a case is scheduled for Court?

Call the Oak Harbor Municipal Court at 360-675-5988.

5. I received a subpoena. Do I have to come to court?

Yes. Failure to appear in court in response to a subpoena may result in a warrant for your arrest. The court may send a law enforcement officer to arrest you if you do not appear. If you have questions regarding a subpoena you have received, please feel free to contact the Oak Harbor City Attorney's Office at 360-279-4543.

6. What should I do if there is a warrant for my arrest?

Call the Oak Harbor Municipal Court at 360-675-5988.

7. When can I talk to the prosecutor about my case?

You may speak with the prosecutor about your case as long as you are not represented by an attorney. The prosecutor is present at the arraignment and pretrial hearing, and might be able to speak to you briefly about your case at that time. You may also schedule an appointment to speak with the prosecutor in detail about your case by calling 360-279-4543. If you are unable to come to a resolution with the prosecutor, you can then proceed to either a trial by jury or a bench trial at a subsequent hearing.

8. Where is the Oak Harbor Municipal Court located?

800 SE 8th Avenue
Oak Harbor, WA 98277
Phone (Clerk): 360-675-5988
Phone (Probation): 360-675-0777
Fax: 360-675-8231

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CP Training

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1. How do I learn this module

 Follow Dakota's directions.  

Marin Woods

2. How do I request a vacation check?

Submit a vacation check request form.

3. What color is the sky today?

Blue!

4. Example question

Example answer

5. What color is the sky today?

Blue

6. Where can I sign up for a CPR class?

Oak Harbor Fire Department offers free CPR | AED | FIRST AID classes once a month. See available dates and register for a CPR | AED | FIRST AID Class. 

Our Basic Life Support CPR for Healthcare Providers class is offered once per quarter and is also free of charge. See available dates and register for a BLS CPR Class for Healthcare Providers.

A CPR card, issued by Oak Harbor Fire Department, is provided for each class (free of charge). If you would like (or are required to have) a CPR card issued by ASHI, you may purchase the card during the class for $15. Our instructors are certified through the American Safety and Health Institute (ASHI). 

Learn more about the classes offered. 

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Development Review

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1. How do I start the application process?

The first step is to submit the appropriate complete application form to the Development Services Department along with the applicable fees and the required number of copies for all submittal items. Applications can be obtained online at (Development Applications) or from the Permit Center located in the Development Services Department.

2. How does the review process work?

The Development Services Department conducts two application checks to ensure that applications are complete before staff begins the development review process. Prior to accepting an application, staff will conduct a "Counter Complete" review of the submittal package. This initial Counter Complete review ensures that all required submittal items are contained within the package. If each item on the submittal requirement list has been submitted, the application will be accepted for further review.

Prior to processing the application, the Development Services Department shall determine that the application is "Technically Complete". A Technically Complete application must contain all information required by the applicable development regulations as they apply to the proposed land use action.

Within twenty-eight calendar days after receiving a project permit application, the City will mail or personally provide a determination to the applicant which states either that the application is complete or that the application is incomplete and what is necessary to make the application complete.

To see this section of code, click the link below:

OHMC 18.20.330

3. How long will the review process take?

The length of time needed for review will depend on the type of permit and the completeness of the application; generally, the initial staff review of the project will take an average of two weeks, depending on staff workload. However, a final decision regarding the project permit application will be made within 120 days after the applicant has been notified that the application is complete, except as otherwise provided in subsection two of 18.20.410 of the Oak Harbor Municipal Code (OHMC) (see note).

Note: Any time period during which the applicant has been requested to correct plans, perform required studies, or provide additional required information is not included in the 120 day period.

To see this section of code, visit OHMC 18.20.410

Projects requiring public hearings take considerably more time than administrative decisions. Staff may assist you in outlining the process and timeline required for permits that require a public hearing.

4. Is pre-application review required?

No, a pre-application review is not required; however, the pre-application is strongly recommended for all applicants as a low-cost way of identifying key issues prior to full site plan development.

5. Is public notice required for projects?

Public notice is required for projects that are a Type II review process and above. The type of public notice varies by the review process type but it may be accomplished by posting the property with twenty-four-inch by thirty-six-inch signs, mailing notices to contiguous property owners and/or property owners within 300 feet, and publishing the notice in the local newspaper.

To see this section of code, click the link below:

OHMC 18.20.370

6. What’s the difference between Land Use and Construction permits?

Two major types of permits are issued by Development Services - land use and construction. Projects often require both land use and construction permits, and they may be applied for separately or together.

Land use permits assure that structures conform to the current zoning code and comply with environmental regulations, such as the State Environmental Policy Act (SEPA) and Oak Harbor's Shoreline Master Program.

Construction-related permits provide reviews of the structural and fire/life safety elements of a project, based on national, regional, and local building codes.

7. Where can I find public information about my property or structure?

You can do research on your property by visiting the Development Services Department or by viewing our citywide zoning map.

8. Where is the Development Services Department, and what are the business hours?

The Development Services Department is located on the lower floor of Oak Harbor City Hall, 865 SE Barrington Drive. Our hours are 8 am to 4:30 pm.

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Fire - Burn Ban Information

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1. I live in Oak Harbor; can I have a fire in my backyard?

Yes and no. Recreational fires are allowed; but land-clearing fires are not allowed (includes burning of yard debris). For yard debris pick up, please contact City of Oak Harbor Public Works or see this list of alternatives to burning yard debris by the Northwest Clean Air Agency.

Within the city limits of Oak Harbor, and it's Urban Growth Areas (UGAs) recreational fires three feet in diameter or smaller are allowed and do not require a permit if all the following conditions are met:

• Recreational fires consist only of charcoal or firewood and are used for cooking or pleasure
• The fire is in an enclosure no larger than 3 feet across. The enclosure must be a minimum of 16 inches high and made of cement block, stones or Number 10 gauge steel
• Materials being burned must be kept lower than the sidewalls of the enclosure
• A charged garden hose or 2, five-gallon buckets of water must be on site
• A shovel or rake must be on site
• The fire must be 25 feet from any standing timber
• Tree branches must be cleared to the height of 15 feet above the enclosure
• One person age 16 or older who is capable of putting the fire out must be in attendance at all times
• The fire must be contained within a firebreak (bare ground)
• The landowner's permission must be obtained if not on your property
• The smoke from your fire must not negatively affect your neighbors. If the fire department is called, you will be asked to put your fire out
• Prior to burning, check Island County's Burn Ban status by calling the Northwest Clean Air Agencies Fire hotline: 360-428-1617, ext. 4 or visit the Northwest Clean Air Agency website

2. I suspect that someone is burning illegally, how do I make a complaint?

There is a permanent burn ban within the City of Oak Harbor and its urban growth areas (UGAs). This means that residential burning of yard, garden and land clearing debris is illegal.

Note: Small recreational fires, burning firewood, in approved fire pits, are allowed as long as they do not negatively impact neighboring properties.

If you suspect that someone is burning illegally, you can call the non-emergency dispatch number: 360-679-9567. Contact 911 immediately if there is excessive smoke or you suspect the fire may be out of control.

3. What are the current burn regulations?

Washington State law permanently banned land-clearing and residential burning within the City of Oak Harbor and its Urban Growth Areas (UGAs) (PDF) as of January 1, 2001.

Some residential burning is allowed in Island County:

• Burn Ban Information: 360-428-1617, ext. 4 or 360-679-7350
• Recreational, Residential and Land-Clearing Information: 360-679-7350
• For local outdoor burning regulations and information view the Northwest Clean Air Agency website: http://www.nwcleanairwa.gov

Did you know:

• Burning garbage/trash has been illegal in Washington since 1967
• You may be charged a fee if the fire department is called out to your fire due to illegal burning
• Where burning is allowed, written permits are required for all fires over 4 feet in diameter. Verbal permits are required for fires less than 4 feet in diameter. Call 360-679-7350 for a verbal permit
• The Fire Warden must inspect all land-clearing burn piles prior to burning (permit required)
• The Washington State Department on Ecology has published a very informative website (including a list of frequently asked questions about outdoor burning)

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Fire - Community Services

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1. Can I have my blood pressure checked at the Fire Department?

Yes! Stop by Station 81 during our business hours, 8 am to 5 pm, Monday through Friday and one of our firefighters will be happy to check your blood pressure. Station 81 is located at 855 E Whidbey Avenue, Oak Harbor, WA.

2. Can I tour the fire station?

Yes, we like visitors!

To schedule a tour of station 81 for your family, daycare, organization or school class call us at 360-279-4700 or send an email to our training officer.

3. Can my organization reserve your training classroom as our meeting site?

Station 81 has a 1,200 square foot classroom that is maintained for training purposes. It is used daily for training classes and shift briefings. It is also the site of the Oak Harbor Firefighter Recruit Academy, used by other City of Oak Harbor departments, and by partnering agencies. At this time the Oak Harbor Fire Department does not offer the use of the classroom to outside organizations.

4. Where can I have my infant/child car seat installed?

To find the nearest car seat installation/inspection site, visit www.SeatCheck.org and enter your zip code.

Information is also available at https://cert.safekids.org/get-car-seat-checked

5. Where can I take a CPR and/or First Aid course?

Oak Harbor Fire Department's (OHFD) certified CPR trainers offer at least one CPR/First Aid/AED class each month.

Learn more about the classes we offer on our Learn CPR page.

• CPR / First Aid / AED Classes (5 hours)
• Basic Life Support CPR Only Course (intended for, but not limited to, health care providers)

OHFD CPR instructors are certified by the American Health and Safety Institute (ASHI). 

Other local agencies offering CPR/First Aid Courses:

• North Whidbey Fire and Rescue in Oak Harbor, WA: 360-675-1131
• Central Whidbey Fire and Rescue in Coupeville, WA: 360-678-3602
• LifeTek, Inc., in Mount Vernon, WA: 360-416-8239

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Fire - Emergency

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1. How do I report a fire or an emergency?

Call 911 any time there is immediate danger to a person or property or any crime in progress.

In Oak Harbor and Island County, all 911 calls go to a central dispatch center (ICOM) which will determine the agency and apparatus to dispatch to the incident. 911 calls can be placed from all phone types: landlines, mobile, and VOIP phones.

In a non-emergency situation, you may contact ICOM 24-hours/day at 360-679-9567.

2. What will the City of Oak Harbor do when disaster strikes?

The City of Oak Harbor has a Comprehensive Emergency Management Plan (CEMP) developed by the Director of Emergency Management and approved by City Council. View the CEMP (PDF) online.

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Fire - Firefighter Employment

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1. Are Paid-on-Call and Career Firefighter positions the same?

Paid-On-Call Firefighters (POCFFs) and Career Firefighters work together to provide 24-hour emergency coverage to the Oak Harbor community.

POCFFs were once called "volunteer firefighters". They still volunteer their time to train, respond to emergency incidents, and work shifts; but they are paid for each hour of their time and are not assigned to a specific schedule.

POCFFs obtain the same training and certifications as career firefighters. Many enter fire service as POCFFs with the desire to become career firefighters. Because they determine their own level of participation and set their own schedules, many participate simply to serve their community and maintain employment outside of fire service.

POCFFs are a distinct class of individuals who are paid by the City of Oak Harbor on an on-call basis. They are not eligible for many City-provided benefits. Some benefits are available through the Washington State Board for Reserve Officers and Volunteer Firefighters.

Entry-Level POCFFs are hired through an application process with the City of Oak Harbor Human Resources department through open recruiting periods as needed. Successful applicants are sponsored through an initial academy period to obtain knowledge and skills required to pass the IFSAC Firefighter 1 certification test.

When there is a vacant Career Firefighter position, it is filled using an eligibility list created by National Testing Network, Inc. To complete an application and schedule testing, visit the National Testing Network website.

2. As a Paid-on-Call Firefighter (POCFF), will I receive payment for my time?

Yes, POCFFs are paid an hourly wage for time spent training, responding to emergency incidents and filling shifts at Station 81.

3. As a POCFF, are there opportunities for advancement?

POCFFs serve in all positions up to Captain. How far you advance depends upon your initiative.

4. As a POCFF, my uniforms and equipment will be provided free of charge, is this correct?

All uniforms and protective gear are provided by Oak Harbor Fire Department. Personnel are issued uniforms and equipment on the quartermaster system and are required to return issued items when they leave the department. Exiting personnel are held responsible for the replacement cost of items not returned.

5. Do men and women have to meet the same requirements?

Yes, the training and testing standards are developed to assure that personnel are well equipped to perform effectively in emergency situations. The standards do not vary for gender or for age.

6. Does Oak Harbor Fire Department (OHFD) have volunteer firefighters?

All OHFD firefighters are paid for time spent training, responding to emergency incidents and filling 12-hour night or day shifts. Firefighters who are not full-time/Career Firefighters are called Paid-On-Call Firefighters (POCFFs).

We have one volunteer Chaplain position.

7. How much physical strength is required?

Firefighters must be able to climb ladders and stairs, lift and pull hose, and wear moderately heavy protective clothing when responding to an emergency. Candidates are required to pass a physical ability test which includes climbing a 100-foot aerial ladder, lifting weights, completing sit-ups, squats and chin-ups, balance and flexibility tests and a 1-mile run.

8. If I have prior fire service experience, will it count toward meeting OHFD requirements?

Even with prior training, entry-level recruits will be required to attend training to obtain their IFSAC Firefighter I certification. If you have already earned your Firefighter I certificate you will not be required to attend the academy (in most cases), but will be required to work through OHFD certifications as a new recruit and complete the OHFD probationary manual.

9. What are the minimum qualifications to be a POC Firefighter?

Successful applicants to the POCFF program will possess the minimum qualifications listed below:

• Live or work within a 5-mile radius of Station 81, 855 E Whidbey Avenue, Oak Harbor, WA
• 18 years of age
• United States citizen
• High school diploma or GED equivalent
• Valid Washington State Drivers License
• Driving record acceptable to the City's insurance carrier
• Ability to read, write and speak the English Language
• Ability to meet training requirements (Monday nights or Tuesday mornings) upon appointment
• Pass physical ability test, written test, interviews, medical examination, and pre-employment drug screen
• Be of good moral character and temperament suitable for the fire service

10. What happens if I fail the POCFF physical or medical examination and who will pay for it?

OHFD will assume the cost of all testing examinations for POCFF candidates.

Due to the rigorous nature of emergency services work, POCFFs responding in this capacity must be in excellent health and physical condition. The physical agility tests and medical examination are intended to identify any health problems which may place the candidate at a higher risk of injury. These examinations must be passed to become a POCFF.

11. What is the Oak Harbor Fire Academy?

Entry-level Paid-On-Call Firefighters without Firefighter I certification will be sponsored through the Oak Harbor Fire Academy to obtain training hours required for the certification.

This training takes place at Oak Harbor Fire Department and is generally once each year, usually from January through May. The schedule is designed to allow participants to continue their full-time jobs while training to be POC Firefighters.

Each academy session prepares recruits for the International Fire Service Accreditation Congress (IFSAC) Firefighter 1 certification exam. The Firefighter 1 certificate is recognized across the nation; it requires 130 credit hours of training and successfully completing a written and fire ground practical exam to obtain.

Please visit the Washington State Patrol Office of the State Fire Marshal website for more information on accreditation and certification.

12. When are Oak Harbor POC Firefighter applications taken?

Applications for entry-level Paid-on-Call Firefighters (POC) are taken during active recruiting sessions, as needed. Successful applicants will begin training and an initial academy period - usually 6-9 months of training held on mostly weekends and evenings.

Lateral-POC Firefighters (with Firefighter I certification) are invited to apply at any time. For an application, please contact City of Oak Harbor Human Resources at 360-279-4518. The process to become a POC Firefighter:

• Application screening
• Physical agility examination
• Written examination
• Oral-board interviews
• Medical examination, drug screening, and a background check
• Recruit academy (for entry-level POC Firefighters)
• Oak Harbor Fire Department probation manual completion (6 months to 1 year)

13. Where do POC Firefighters serve?

When there is an emergency call, firefighters will respond to Station 81 on Whidbey Avenue. Oak Harbor Fire Department POCFFs serve the City of Oak Harbor.

14. Who provides insurance coverage for POCFFs?

The Washington State Board for Volunteer Firefighters and Reserve Officers provides on-duty insurance coverage for all POCFFs. This includes injuries received while responding, on the scene, or returning from an incident, while on stand-by at the station, and while attending department training and/or meetings. Coverage includes auto liability while operating fire apparatus, accidental death and disability, medical and comprehensive liability.

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Fire - Miscellaneous

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1. Does the Fire Department accept donations of stuffed animals?

Emergency service agencies in Island County participate in a program that provides stuffed animals to children involved in traumatic, emotional or transitional situations. All Oak Harbor Fire Department (OHFD) apparatus carry new stuffed animals designated for this purpose in hopes that it will ease a child's anxiety or just to give them something to focus on and hold on to until the situation is passed.

OHFD is currently taking donations of new stuffed toys only (we cannot take used items at this time). If you'd like to donate please call us at 360-279-4700.

2. How can I clean up after a fire?

The Federal Emergency Management Agency (FEMA) has produced a helpful guide to help homeowners who have experienced a house fire: After the Fire! Returning to Normal (PDF). View it online or pick up a copy at Station 81.

In the brochure, a simple cleaning solution is recommended for clothing (test garments before using treatment), walls, floors, and furniture - for removing smoke and mildew, combine the following:

• 4 to 6 tablespoons Tri-Sodium Phosphate (look for it labeled TSP in the cleaning or paint supply section)
• 1 cup household cleaner or chlorine bleach
• 1 gallon warm water

3. How do I dispose of medications and / or hypodermic needles?

Drug Disposal

Disposing of over-the-counter and prescription medication properly will help ensure that it doesn't harm a person, animal, or the environment. The Drug Enforcement Administration (DEA) also maintains a Controlled Substance Disposal Search Utility to help you find an authorized take-back location or you can search Google Maps for "drug disposal near me" to find your nearest drug disposal site.

Prepare your medication for disposal by removing all pills from original packaging and placing them into a zip-seal bag. Learn more about how to dispose of unused medications from the Federal Drug Administration.

Store prescription drugs in a safe and secure manner until disposing.

Hypodermic Needles (Sharps) Disposal

Place used needles into preferably a PETE plastic (2-liter soda bottle) or red manufactured "Sharps" container (available at pharmacies). When full, screw the lid down tightly and tape it shut.

Dispose of container 9:30 am to 5 pm daily (closed holidays) at: Solid Waste Complex, 20018 SR 20, Coupeville, WA

Mercury Thermometers

Secure to prevent breakage. Deliver to any County Solid Waste facility.

For More Information

For more information contact:

• Island County Solid Waste
• Phone: 360-679-7386
• Phone: 360-321-5111, ext. 7386
• Phone: 360-629-4522, ext. 7386

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Fire - Safety

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1. Do you have Tot Finder stickers? Should I use them?

The short answer is "No, and please do not use them."

Oak Harbor Fire Department prefers to teach a proactive, quick response to fires and believe the use of "Tot Finder" decals could provide a false sense of security for your family. Through various public education programs, we begin educating children at a very young age about the basics of a home escape plan. Children are taught the importance of responding quickly to a smoke alarm, knowing two ways out of each room, crawling low in smoke and having a meeting place outside their home. Children may feel that by having this decal on their window, it will be okay to stay and wait for the fire department and this is not the message we want to teach them. Children need to learn the importance of getting out of the house as quickly as possible and get to the family's meeting place so they can be counted as safe.

There are other reasons why the use of these stickers is not recommended. One being that when children grow up and move away from home, or change bedrooms in the house, the decal remains in the window. Perhaps the room has been converted to an office or den and is no longer a bedroom at all. This places firefighters at undue risk by directing them to search for a child when in fact there are no children in that room or living at home.

Another reason why the decals are not recommended is because it provides a vulnerable spot for your home. The decals could act as a signal to unwanted individuals directing them to the location of your children.

Finally, it is important to understand that when a fire department responds for a fire, they are trained to perform a systematic search of the entire house. If firefighters were to first look for windows containing a "Tot Finder" decal, and search only those rooms, precious time would be wasted.

If you have decals in your home, we recommend removing them. Then get your family together and take the time to develop a fire escape plan indicating two ways out of each room and a meeting place outside. Be sure you have at least one smoke detector on each level of your home and remember to test them every month. Once you have a plan developed, you need to practice it to be sure everyone knows what to do. You can make it more interesting by blocking an exit with a sign stating that a particular exit is blocked by smoke or fire so family members will have to use their second way out.

2. Does the Fire Department dispose of unexploded fireworks or expired flares?

The Fire Department is unable to dispose of unexploded fireworks or expired flares.

Fireworks may be safely disposed of after they have been completely submerged in water for 24 hours. For more information on disposing of hazardous materials (including expired flares), contact Island County Public Work Solid Waste Complex at 360-679-7338.

3. Does the Fire Department inspect fire extinguishers?

No, the Fire Department does not inspect fire extinguishers.

Please refer to "Fire Extinguishers" in the Yellow Pages for businesses that specialize in fire extinguisher inspection, repair, and sales.

Note: at this time there are many companies that service the Oak Harbor area from areas off the island, but none are located in Oak Harbor. Look in the areas of Bellingham, Mount Vernon, Burlington, Marysville, Everett, Greater Seattle, etc.

4. Does the Fire Department inspect new family child daycare facilities?

Yes! If your family child daycare will be located within the Oak Harbor City limits and you will be caring for 12 or fewer children (including all children that reside in your home), call our Fire Marshal at 360-279-4702 to schedule an appointment. Congratulations on your new venture!

5. I have legal, "safe and sane" fireworks, where can I light them?

Learn Local Fireworks Regulations (PDF). Use is limited by date, time, and type of fireworks.

Fireworks may be used on private property only, with permission of the property owner. The City of Oak Harbor does not provide a designated area for fireworks use.

Persons lighting fireworks on public land (schools, beaches, parks, etc.) or on private land without the owner's permission (empty lots, parking lots, beaches) risk having their fireworks confiscated and being fined for reckless endangerment.

All are welcome and encouraged to enjoy the public fireworks display over Oak Harbor each Independence Day evening at dusk; viewing from Windjammer Park is spectacular.

6. What type of fire alarm / smoke detector should I buy?

The Oak Harbor Fire Department strongly encourages everyone to install and maintain working smoke and carbon monoxide detectors in their home, however, we do not recommend one brand of detector over another. Very useful information about selecting, installing and maintaining smoke detectors can be found at the U.S. Fire Administration and National Fire Protection Association websites; including information about which detectors have been recalled.

It is imperative to understand the need not to rely solely on smoke alarms as the entire answer to escaping from fire. Home escape planning is required for each family and smoke alarms are a tool in the planning process. Parents need to clearly understand their supporting roles in the escape plan. After going over the plan with your family, you should conduct a walkthrough of the plan. When you feel comfortable with your plan, hold a fire drill at night (activate your alarm) while your children are sleeping so that you and they can determine the appropriate response to a smoke alarm.

Smoke alarms and automatic sprinklers do save lives but they are just tools in the home escape process. Families need to remember that while technology is an integral part of the process, the maintenance of that technology (e.g. regular testing, replacing batteries, etc.) and incorporating planning and participation in their use will be the key to saving lives.

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Home - FAQs

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1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Answer goes here...

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

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Housing Action Plan

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1. What is a Housing Action Plan?

To address housing affordability, the City of Oak Harbor applied for and received an $80,000 grant from the Department of Commerce (under E2SHB 1923) to develop a Housing Action Plan. The goal of the Housing Action Plan is to develop clear, actionable strategies that meet the current and projected housing needs of the City of Oak Harbor. State law requires the Housing Action Plan identify strategies to encourage construction of additional affordable and market-rate housing, allowing for a greater variety of housing types, and at prices that are accessible to a greater variety of incomes.

2. Why does Oak Harbor need a Housing Action Plan?

Housing affordability is a high priority not only for residents but for the City as well, including elected officials. While there have been discussions about housing policies at both the local and county-levels, a comprehensive local strategy with policies, regulations, and codes is needed. The Housing Action Plan will maximize existing policies, create strategies to fill needed gaps, and present a unified housing vision for the city, today and beyond.

A Housing Action Plan should be an interactive effort engaging a variety of local business and community stakeholders who have a vested interest and value housing needs and desires. By developing a Housing Action Plan, this will enable the City to develop effective and achievable policy recommendations, based on a thorough housing needs assessment, that both city leadership and residents will support.

Resulting Housing Action Plan strategies will be used to further inform and develop the Housing Element of the Comprehensive Plan, which is required by State law to be revised in 2025.

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Human Resources - Employees

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1. Where can I find my position description and salary range?

All of our position descriptions and salary ranges are included on our website through the employment section when viewing class specifications for each position.

View the GovernmentJob website to access our Class Specs. 

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Human Resources - Employment Process

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1. Do I need to fill out the online application or can I just send my resume for an open position?

Completed online application along with required materials listed in the job announcement are required for each job opening. Incomplete or inaccurate information or missing materials may disqualify you.

2. Do you conduct reference and background checks?

Yes. Reference and background checks are part of the process and are usually conducted prior to hire. A contingent offer of employment may be made that is subject to a satisfactory background check before beginning work for the City of Oak Harbor.

3. How do I apply for a job opening?

The City of Oak Harbor jobs are posted on the City's job module and also on the Government Jobs website where candidates are able to create a free, secure applicant account, apply for jobs online and view the screening status of their applications.

4. How to become a Paid on Call Firefighter?

OHFD holds a training academy each year for entry-level firefighters. The academy lasts for approximately 6 months. Openings will be posted in our job opportunities site.

5. I haven't heard anything about the job status since the job closed, what is the status?

You can check the screening status in your applicant portal. Those selected to interview will be notified of the date, time, and location of the interview and if any testing will take place. Those not selected to interview can see their status in their applicant portal and/or may be notified by email. We suggest you check your spam email as sometimes our emails go to spam. 

6. What happens after a job closes?

Once a job posting has closed, the job announcement will be removed from the website but you will be able to log in to view your status through your applicant portal. We will contact applicants as we proceed through the process. If you have not received a phone call, e-mail, or letter, then the process is still in the review stage. Due to the large volume of applications the City receives, the review process may take longer than usual. Every effort is made to notify applicants selected for an interview as early as possible. 

Human Resources, department designee and/or panel will review all applications for the position after the closing date. Each application is considered. 

7. When does the City accept applications?

The City of Oak Harbor only accepts online applications and required materials for advertised open positions posted on the Government Jobs website. We do not accept unsolicited resumes. It is important that you review each job announcement carefully to see that you meet the minimum qualifications before completing the online application. 

8. Where are Fire and Police jobs advertised?

Fire and Police employment opportunities are advertised on the Government Jobs website and various online job sites. Testing is required for entry-level police and fire, please visit the National Testing Network website for fire and Public Safety Testing website for police for details. This website is updated regularly for current job openings. Lateral police officers can contact our Civil Service Secretary to be put on a interest list if there is not a current opening.

9. Where does the City advertise jobs?

Employment opportunities are advertised on the Government Jobs website. Our job module is updated regularly for current job openings. 

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Human Resources - FMLA

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1. Am I responsible for making sure my time-sheets are complete during my FMLA leave?

Yes. You need to arrange a plan with your supervisor for submitting weekly timesheets to reflect your choices about the use of accruals and\or unpaid leave.

2. Are all employees eligible for FMLA?

No. You must have worked for the City of Oak Harbor a total of 12 months (need not be consecutive) and at least 1,250 hours in the previous 12 consecutive months.

3. Do I need to provide a Medical Certification to support my FMLA leave request?

Yes, in most cases. If required, Human Resources will provide you with the proper forms to give to your Health Care Provider for medical certification. Failure to provide the certification to HR by the deadline noted in the form may result in your leave being denied.

4. Do I need to provide Medical Recertifications?

We will let you know when recertifications are required.  For lengthy, intermittent leave due to your own serious health condition, we may also ask your doctor to review your attendance record periodically and verify your attendance is consistent with the medical needs of your condition.

5. How do I request FMLA leave?

Complete an FMLA Leave Request (PDF) and forward to the HR department.  Also, be sure to inform your supervisor about your need for leave.

6. How will my benefits be affected during my FMLA leave?

All health and welfare benefits continue during FMLA leave under the same conditions as if you continued to work.  If you normally have a payroll deduction for voluntary benefits (voluntary life, personal accident insurance, etc.), these payments will be deducted from your paychecks while on leave. If your paycheck does not cover these self-pay premiums, Finance will send you a bill. If self-pay premium payments are not made in a timely fashion, those benefits may be canceled. If you decide to discontinue these benefit enhancements, you must notify the HR department in writing. 

7. If I am out of time loss for a workers' compensation claim, how does that work with FMLA?

Leave for a workers’ compensation injury or illness runs concurrently with FMLA, if the reason for the absence is due to a qualifying FMLA serious health condition. The first three days following an on-the-job injury or illness is a waiting period for which you may use leave accruals. Time loss payments start after the waiting period and do not quite provide the same income as regular pay. Work with your department and the HR department if you wish to supplement time loss payments with accruals. If you qualify for holidays, and a holiday falls during the time you are off work on time loss payments, you will receive holiday pay.

8. If I have sick leave or vacation leave accruals, do I still need to complete an FLMA Leave Request form?

Yes. You cannot waive your federal protection for leaves that qualify as FMLA.

9. Is my retirement affected by FMLA leave?

Usually not, however, for any month you are not paid the minimum number of hours required to earn service credits for your retirement plan, you lose retirement service credit for that month. Contact the Department of Retirement Systems (DRS) directly at 800-547-6657 and visit the Department of Retirement Systems (DRS) website for information about how to recover lost service credit.

10. Must I use accrued time during my FMLA leave?

If you have accrued sick leave, you will be required to use your available paid sick leave during your FMLA absence, you have the option of using available vacation leave in lieu of your sick leave (Police Department staff: sick leave usage is not required per CBA).

If you do not have any accrued leave, you can take unpaid time. You will continue to accrue sick and vacation leave if you meet the minimum compensated hours per month.

11. What assistance is available to me and/or my family during a health crisis affecting me or a loved one?

Free, professional and confidential counseling is available through our Employee Assistance Program (EAP) via ComPsych by calling 800-570-9315. ComPsych guidance counselors are available 24 hours a day, 7 days a week to arrange an appointment with a qualified counselor in your area.

Online resources are also available on the ComPsych GuidanceResources website.

EAP is available to you and your immediate family, including your dependent children and anyone living in your household.

The EAP can help you with:

• Stress/anxiety
• Parenting
• Abuse
• Aging
• Drugs/Alcohol
• Grief
• Marriage
• Workplace issues
• Eldercare
• Depression
• Relationships
• Critical incident debriefing
• Legal services - wills, estate planning, divorce, civil criminal disputes
• Financial services - bankruptcy, credit issues, tenants right
• And more call 800-570-9315

Phone: 800-570-9315
ComPsych GuidanceResources website

12. What is FMLA?

FMLA is a federal law that allows employees to balance their work and family life by taking reasonable paid or unpaid leave for certain family and medical reasons. Eligible employees may take up to 12 workweeks of leave in a 12-month period.

13. When can I take FMLA leave?

• When you're unable to work due to your own serious health condition; or
• To care for a spouse, son, daughter, or parent with a serious health condition; or
• For the birth of a child or placement of a child through adoption or foster care; or
• For certain events related to a family member's military service.

14. Who should I inform about changes during my leave and my plan to return to work?

You must report to your supervisor periodically so he or she can make arrangements to cover your work during your leave. Also, inform your HR Representative as they will handle the healthcare information and recertification to preserve medical privacy to the extent possible and will assure your leave is coordinated consistent with City policy and federal law.

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Legal - Crime Victim Compensation & Assistance Program

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1. What benefits does the program provide to victims of crime?

• Medical expenses
• Lost wages
• Disability payments
• Mental health therapy or counseling
• Death benefits

2. In what kinds of cases are the benefits available?

In cases where bodily injury or death results from the commission of a crime against an innocent person.

3. Does this program provide compensation for stolen or damaged property?

No, but the Judge may order restitution for stolen or damaged property as part of the sentence, if a restitution affidavit is filled out.

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Police

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1. Can I visit an inmate at the Jail?

Yes. You must be 18 years of age and bring valid photo identification. Call for visiting hours.

2. Where can I find Collision Records / Reports?

For questions regarding collision records, requesting a copy of a collision report, or using the WSP Requests for Electronic Collision Records (WRECR) system, please visit the WRECR or contact us:
Phone: 360-570-2355
Email Collision Records

3. Where can I find Criminal History / Background Checks?

For questions regarding background checks, fingerprinting services, letters of clearance, expungements, criminal history information, and WATCH (Washington Access to Criminal History), please visit Washington State Patrol or contact us:
Phone: 360-534-2000
Email WATCH

4. Do you provide fingerprinting services?

Yes. Our fingerprinting hours are Thursdays from 10 am until 2 pm. Fingerprint service is conducted in our jail; knives and weapons are not permitted and no one under the age of 18 can accompany you. The fee for fingerprinting is $15 for one card ($20 for non-city of Oak Harbor residents), $5 each additional card. Valid photo identification is required. Fees are payable in cash, check, or money order. We do not accept debit or credit cards. By appointment only, call 360-279-4608 to schedule.

5. Does the Police Department hold property auctions?

Yes. The purchasing division is responsible for the disposition of surplus vehicles and other equipment owned by the City of Oak Harbor. These items are sold at a City auction conducted once a year generally in the Spring. The auction is a combined auction with the Oak Harbor School District, Island County and various other agencies as feasible. Please check the Surplus Sales page for the most current information.

6. How can I get a copy of a Police or Accident report?

Police reports may be requested by contacting the Records Division at 860 SE. Barrington Drive, Oak Harbor, 360-279-4608, Monday through Friday from 8 am to 5 pm. You can also complete the Records Request Form online. Arrested persons under the age of 18 will need to contact Juvenile Court Services in Coupeville at 360-679-7325 to obtain a copy of the report.

Traffic accident reports may be requested through Washington State Patrol.

7. How can I get a Restraining Order?

Contact the Island County Superior Court located at 101 NE 6th Street in Coupeville (Phone: 360-679-7361). Court hours are Monday through Friday between the hours of 8 am to 4:30 pm.

8. How can I get an Anti-Harassment Order or Order for Protection?

Contact the Island County District Court located at 800 SE 8th Avenue in Oak Harbor (Phone: 360-675-5988). Court hours are Monday through Friday 8 am to 4:30 pm. If minor children are involved, contact Superior Court.

9. How do I apply for a position at the Police Department?

Persons interested in receiving notification of the next testing process for Lateral (Non-Entry-Level) Police Officer or Corrections Officer may leave their name with the Oak Harbor Police Department receptionist at 360-279-4600 or may notify us by U.S. Mail or email. For Entry-Level Police Officers and Corrections Officer, initial testing is conducted through PublicSafetyTesting.com. You may review all department job descriptions by looking at our Employment page.

10. How do I check for Registered Sex Offenders?

The Island County Sheriff's Office monitors and keeps a listing of Registered Sex Offenders in Island County. You can check the Island County Offender Watch website.

11. How do I report an abandoned vehicle?

Call I-COM Dispatch at 360-679-9567.

12. How do I report illegal drug activity?

If you witness what you suspect may be illegal drug activity or any other suspected illegal activity, you can report it to us using our Anonymous Illegal Drug Activity Tip Page or call our anonymous Tip Hotline at 360-679-TIPS (360-679-8477).

13. How do I submit feedback about the department?

Please complete the Police Services Survey to submit feedback concerning how the Oak Harbor Police Department can better serve the community.

14. I have a warrant for my arrest - how do I take care of it?

Contact the Island County District Court located at 800 SE 8th Avenue in Oak Harbor (Phone: 360-675-5988). Court hours are Monday through Friday 8 am to 4:30 pm.

15. If I find money or property and turn it into the police, can I later claim it?

Found property is retained for 60 days. When you turn in found property, you will need to fill out an Intent to Claim form. After 60 days, if the property is not claimed, you may contact the Police Department to claim the property. You will need to pay the City $10 (per RCW 63.21.030). After 90 days, you forfeit all rights to claim the property.

16. Is there a fee for Police or Accident reports?

Fees are based on the Oak Harbor Municipal Code Fee Schedule 3.64.100:

• Accident Reports: $10
• Background Checks: $25
• Clearance Letter: $25
• Photos on CD: Contact the department
• DVDs: Contact the department
• Incident Reports: Contact the department

Fees are payable in cash, check, or money order. We do not accept debit or credit cards.

17. What can I do about a Non-Sufficient Funds (NSF) check I received?

If the amount of the check is $50 or more, drawn on a bank with a local branch, you can file a criminal complaint. Before a check can be accepted for investigation, you must attempt to notify the writer of the check by certified mail. For complete instructions, a Worthless Check Policies and Procedures packet is available at the Police Department.

18. What is your address?

860 SE Barrington Drive
Oak Harbor, WA 98277
We are located directly across the street from Oak Harbor City Hall.

19. What is your fax number?

Our fax number is 360-279-4609.

20. What number do I call for a non-emergency situation?

For non-emergencies, dial 360-679-9567, which is I-COM, the County dispatch center. This number is staffed 24 hours a day, 7 days a week. Non-emergencies include abandoned cars, non-injury accidents, noise complaints, vandalism and crimes not in progress. For more information on non-emergency calls, check out our Who Do You Call? page.

21. When should I call 911?

911 is for emergencies only. An emergency is a life-threatening situation, a crime in progress, or a crime that just occurred. If you are not sure what you are reporting is an emergency, dial 911. For more information on non-emergency calls, check out our Who Do You Call? page.

22. Where can I get a child safety seat inspection?

Washington State Patrol in Bellingham (Phone: 360-676-2077)

Mount Vernon Fire Department (Phone: 360-336-6277)

For other certified locations, search the SeatCheck website.

23. Who do I call about barking dogs and other noise complaints?

Call I-COM Dispatch at 360-679-9567 while the noise is occurring. An officer must hear the violation in person in order to issue a warning or infraction. If you wish speak to the officer who responds, please notify the Dispatcher and provide a phone number where you can be reached.

24. Who do I contact when I have lost personal property?

Contact our Property and Evidence Officer at 360-279-4626, Monday through Thursday, 7 am until 5 pm.

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Really Simple Syndication (RSS)

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1. What is RSS?

RSS stands for Really Simple Syndication. It's an easy way for you to keep up with news and information that's important to you, and helps you avoid the conventional methods of browsing or searching for information on websites. Now the content you want can be delivered directly to you without cluttering your inbox with email messages. This content is called a "feed."

2. What is an RSS reader?

An RSS reader is a small software program that collects and displays RSS feeds. It allows you to scan headlines from a number of news sources in a central location.

3. Where can I get an RSS reader?

Some browsers, such as the current versions of Firefox and Safari have built in RSS readers. If you're using a browser that doesn't currently support RSS, there are a variety of RSS readers available on the web; some are free to download and others are available for purchase.

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Solid Waste Division

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1. What do I do if I have extra garbage?

If your trash will not fit inside your rollcart you will need to pre-purchase the blue, City of Oak Harbor extra garbage bags. They can be purchased at City Hall Utilities office, Haggen, and Saar's Marketplace.  Please place your filled "extra garbage" bag next to your rollcart on your regular collection day.

2. What do I do if my can is broken?

Call the Oak Harbor Utilities Department at 360-279-4530 for a replacement can. At that time we will assess responsibility. Most cases the damage is caused by the Garbage/Recycle truck.

3. What do I do if my roll cart was missed?

If you see a truck and your rollcart hasn’t been emptied, verify that it was the right truck.  We have three different routes that may drive by your house so check your neighbors’ rollcart just in case.  If you are sure that it was missed, was it behind a car or obstructed in some way, was the lid up, did you have it out on time?   If it was any of these, fix the problem and check if we have picked up across the street.  If not, run it across the street for it to be picked up.  If we have picked up across the street you will need to call the City of Oak Harbor Utilities office at 360-279-4530 and there might be a fee to return to your house depending on the situation.  We do make mistakes and will resolve situations best we can.

4. What happens if my normal garbage day falls on a holiday?

If your garbage day falls on a holiday in most cases your rollcarts will be picked up the next business day unless it fall on a Friday the rollcarts will be picked up the day before. View the holiday schedule (PDF).

5. What if I forget to put my roll carts out?

Garbage rollcarts and recycling bins need to be out by 7 am. A charge of $25.70 will be charged for a return trip. Special circumstances will be considered. Please call the City of Oak Harbor Utilities department at 360-279-4530 for the garbage truck or recycling truck to return. Another option is to buy an extra garbage bag and place it out the next week. The City of Oak Harbor extra garbage bags can be purchased at Saar's Market Place, Haggen, and the City Hall Utilities office for $4.86 

6. What if my roll cart is missing?

In most cases rollcarts are lost or misplaced by wind or a confused neighbor. After your garbage day look down the street for a loose rollcart it might be yours or talk to your neighbor, they might have grabbed yours by mistake. The City of Oak Harbor Solid Waste Department is not responsible for missing rollcarts. If you have lost it you may be charged for a replacement so please do your best to find it. In rare cases if you have left your rollcart on the street longer than two business days it may have been removed by the utility as per Oak Harbor Municipal code 15.04.110.04. If you feel this is the case please call the Oak Harbor Utilities department at 360-279-4530.

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Solid Waste Division - Change in Commercial Garbage Service

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1. Can you remove the wheels, or can I have wheels?

Wheels can be removed at any time by us if need be. Adding wheels depends on the size. 1, 2, and 3-yard dumpsters can have wheels if the situation calls for it. 4 and 6 cannot have wheels due to the weight of the garbage that will crush them or damage the dumpster. Wheels may have been removed due to the angle of pick up or fear of it rolling into an obstruction.

2. How big should my dumpster enclosure be?

Since changing to a front-load garbage truck we have increased the size requirements for the dumpster enclosures.  Due to the size of the forks on the truck, we require a 12-foot wide and 10-foot deep enclosure.  The fork on the truck is 8 feet wide so it gives us a 2-foot cushion on each side to adjust to the area.  Sometimes garbage will be stacked on the side or a vehicle will park too close, so it gives us some room to work with.  We are not requiring old enclosures to be updated at this time but if work is being done to the enclosure we will advise it.  Make sure to call the Solid Waste Department at 360-279-4766 before you build to verify the location and any questions you might have. View the Solid Waste Container Pad Detail (PDF) for full Oak Harbor Solid Waste container pad details.

3. How do I change my pick up schedule?

Business owners and Complex owners/managers can call 360-279-4530 to request a day change, an increase, or a reduction in service.

4. How do I change sizes?

Call City of Oak Harbor Utilities at 360-279-4530 for prices and a size change request.

5. What are the dumpster prices?

View the Dumpster and Rollcart Charges (PDF).

6. What are the sizes?

Our dumpsters come in 1,2,3,4, and 6 yards. If you need a visual aid, look at the galleries page.

7. Who do I call?

Oak Harbor Utilities department at 360-279-4530. They will answer questions or direct you accordingly.

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Solid Waste Division - Change in Residential Garbage Service

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1. Can I sign up for service over the phone?

No, you need to come into our office to sign up for service and pay the $25 administrative fee. The Utilities Clerk will provide an informational handout explaining the services provided.

2. Does the City have a low income rate for customers on Utilities?

Yes, you may come into the Utilities Department at City Hall to fill out the required application. 17% savings on water, sewer, and garbage (on a 20-gallon size can).

3. How do I start a Utility Account?

By coming into City Hall and signing up for services. An application card needs to be completed and a $25 administration fee paid.

4. What are the prices for the different size rollcarts?

View the Prices of Different Size Rollcarts (PDF).

5. What are your office hours?

The City of Oak Harbor office hours are:

Monday through Friday
8 am to 5 pm

6. What method of payment can I use to pay my Utility bill?

We accept cash, check, debit cards, credit cards (Visa and Mastercard), and "direct debit" payments. You can sign up for the "direct debit" payment option by filling out the enrollment form in the Utilities Department. Credit Card payments can be made in person or through the City of Oak Harbor website.

7. Where do I pay my Utility Bill?

The payment can be placed in the "drop box" outside City Hall, pay in person in the Utilities office, or mailed. Credit card payments (VISA or Mastercard) can be made over the telephone by calling 360-279-4530 or through the City of Oak Harbor website. A direct debit pay service is available. To sign up for direct debit -fill out the form in the Utilities department and attach a canceled check.

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Solid Waste Division - Dumpsters

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1. Can I lock my dumpster, what locks are recommended?

If you have the locking bar on the front of your dumpster you can lock it. You don't have to unlock it before pickup; the mechanisms have a counterbalance that unlocks automatically when the dumpster is inverted. Use locks that are short shaft. It doesn't have to be fancy but make sure that it will survive being banged around and the weather. If you have any questions call the Solid Waste Division at 360-279-4766.

2. Does the City have a low income rate for customers on Utilities?

Yes, you may come into the Utilities Department at City Hall to fill out the required application. 17% savings on water, sewer, and garbage (on a 20-gallon size can).

3. How do I dispose of large items?

Large items like furniture and mattresses can be self-hauled to the Island county dump (view Google Maps for directions) or call 360-279-4766 for a quote for Oak Harbor solid waste to pick up the items.

4. How do I start a Utility Account?

By coming into City Hall and signing up for services. An application card needs to be completed and a $25 administration fee paid. View the Dumpster and Rollcart Charges (PDF).

5. I want to sign up for Commercial Recycling.

For small-scale recycling, we offer a rollcart in two sizes 95 and 65 gallons free per dumpster and $8 for an additional rollcart. View the Commercial Recycling Request Form (PDF) for details. For a larger cardboard dumpster call Island Disposal at 360-678-5701, Tricounty Recycling, Inc at 360-707-0439, or Skagit River Steel and Recycling at 800-869-7097.

6. My dumpster hasn't been dumped yet, who do I call?

Depending on the situation if you're dumpster hasn't been dumped by 1:30 pm on your garbage day call 360-279-4530. There might be a problem with the truck or the driver. There are 6 drivers in the department and they all have their own pace. Please be patient.

7. My dumpster stinks! How do I get it cleaned?

Call Utilities at 360-279-4530 to set up a cleaning. It costs $45 for most cases.

8. What do I do if my dumpster is damaged?

Call 360-279-4766 for repairs. It will be evaluated by wear and tear or neglect.

9. What is your holiday schedule?

On dumpsters, we will pick up on all holidays except Thanksgiving and Christmas if they fall on a weekday. View our normal holiday schedule (PDF).

10. What method of payment can I use to pay my Utility bill?

We accept cash, check, debit cards, credit cards (Visa and Mastercard), and "direct debit" payments. You can sign up for the "direct debit" payment option by filling out the enrollment form in the Utilities Department. Credit Card payments can be made in person or through the City of Oak Harbor website.

11. Where can I dispose of household chemicals?

Visit the Island County Solid Waste website for information on drop-off sites.

12. Where can I recycle used oil?

Most of the City's auto parts stores will recycle used oil or you can visit the Island County Solid Waste website for additional drop-off sites.

13. Where do I pay my Utility Bill?

The payment can be placed in the "drop box" outside City Hall, pay in person in the utility office, or mailed. Credit card payments(VISA or Mastercard) can be made over the telephone by calling 360-279-4530 or through the City of Oak Harbor website. A direct debit pay service is available. To sign up for direct debit -fill out the form in the Utilities department and attach a canceled check.

14. Who do I call?

Oak Harbor utility department at 360-279-4530. They will answer questions or direct you accordingly.

15. Why are the drivers taking pictures of our dumpster?

The drivers are documenting extra trash, damage, or problems.

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Solid Waste Division - Recycling

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1. How much is the charge for a contaminated recycle bin?

$63.32. It is charged out as the time for removal from the truck (climbing into the hopper and removing the contaminated material back into the recycle bin), a garbage truck call out and the dump of a 65-gallon garbage rollcart.

2. I have a dumpster, how do I sign up for commercial recycling?

Fill out the Commercial Recycling Request Form (PDF) and send to Utilities or call 360-279-4530.

3. I just moved in, what can I do with all this cardboard?

There are a few recycle drop-off sites on the island. Visit the Island County Solid Waste website for operation times and locations.

4. What time does that recycle place at the end of Oak Harbor road open?

Visit the Island County Solid Waste website for more information.

5. Where can I recycle my florescent light bulbs?

The CFL (Compact Fluorescent Lamp) bulbs which are the small spiral type that replace the incandescent bulbs can be recycled at City Hall, Senior Center, Library, Ace Hardware, Home Depot, and the Island County Recycle Station (3151 Oak Harbor Road). The tube-type fluorescent bulbs can be recycled at the Island County Recycle station as well.

6. Why am I being charged for a contaminated recycle bin?

A recycle bin containing non-recyclables can contaminate a whole load. If contamination is found, the truck is stopped and we will enter the hopper and remove the tainted material back into your rollcart. In most cases, you will be warned numerous times. If the recycle rollcart contains yard waste, feces, putrid garbage, or a full bin of non-recyclables you will not be warned and your tag will indicate so. Documentation will be made.

7. Why can't I have glass in my recycle bin?

We currently have a co-mingle recycle system. All recycle is in one container and dumped into the truck. When glass is introduced it will break into small shards and impregnate the other recyclables rendering them un-recyclable. The recyclables are transported and sorted into separate commodities by a private company if they are contaminated in any way they will be considered garbage. So all the time and effort used to recycle will be for nothing. We have three locations for you to dump your glass. One is in the Safeway parking lot, one is in the OfficeMax parking lot, and the last is in the Oak Harbor Marina parking lot.

8. Why can't I stack recyclables next to the recycle rollcart?

The recycle truck has a mechanical arm that lifts the can 11 feet into the hopper of the truck. Most loose recyclables do not make that trip well unless they are secured. We have made this a fully automated system to achieve maximum efficiency. If the drivers have to exit the truck numerous times it becomes inefficient. Make sure that all the cardboard in the rollcart is cut up and you're using all the space in the bin. If you still have extra cardboard make sure it is cut down to 4 by 4 sheets and binding would be nice. The only things that should be next to your bin is motor oil and small amounts of scrap metal.

9. Why was my recycle not picked up?

Was it behind a car or obstructed in some way? Did you have your rollcart out after 7 am? Yes? Check across the street if they haven't been picked up run it across for pick up. If they have, call the City of Oak Harbor Utilities office at 360-279-4530. Is there a tag on the bin? Usually, depending on the situation your bin might have been left due to contamination. Read the lid and resolve the situation or view our Recycling Program Material List (PDF) for a list of acceptable items.

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Solid Waste Division - Residential Roll Cart

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1. Can we mark our roll cart?

To a point. You can place stickers or ribbons to mark your roll cart. Do Not Paint or permanently etch your roll cart. The roll cart is still the City of Oak Harbor property. Any permanent damage will be charged accordingly. Stickers are removable as well as ribbons or string. It is recommended that you mark your roll cart if you live in a multi-unit establishment to prevent your neighbors from accidentally grabbing your roll cart.

2. I would like to rent a temporary dumpster, what are the prices?

Our temporary dumpsters come in 1,2,3,4 and 6 (see commercial pictures for a visual). For larger projects, you can also rent a 20-yard container. Make sure that you have a location off the city right-of-way (off sidewalks or the street) free of overhead obstructions and on level ground. View the Dumpster and Rollcart Charges (PDF).

3. Is there a place to dispose of old refrigerators/mattresses/large items?

Call Utilities at 360-279-4530 for a price quote on curbside service or you may self-haul to the Island county dump. For directions visit Google Maps.

4. It is damaged.

Call utilities at 360-279-4530 and we will swap it out for a replacement.

5. My rollcart was not emptied all the way.

The trucks mechanical arm may have squeezed the can too tight. There might have been an item in the can that stuck or plastic bags cause a vacuum in the can and remain. Dislodge the items and call Oak Harbor Utilities office at 360-279-4530 for a re-dump free of charge.

6. What do I do if I have extra garbage?

If your trash will not fit inside your roll cart you will need to pre-purchase the blue, City of Oak Harbor extra garbage bags. They can be purchased in the Oak Harbor Utilities office, Safeway, Haggen, and Saar's Marketplace. Please place your filled "extra garbage" bag next to your roll cart on your regular collection day.

7. What do I do if my can is still full/has not been picked up?

If you see a truck and your roll cart hasn't been emptied, verify that it was the right truck. We have three different routes that may drive by your house so check your neighbors' roll cart just in case. If you are sure that it was missed, was it behind a car or obstructed in some way, was the lid up, did you have it out on time? If it was any of these, fix the problem and check if we have picked up across the street. If not, run it across the street for it to be picked up. If we have picked up across the street you will need to call Oak Harbor Utilities at 360-279-4530 and there might be a return trip fee to return to your house depending on the situation. We do make mistakes and will resolve most situations the best we can.

8. What do I do with my yard waste?

Large amounts of Yard Waste can be self-hauled to Island County Dump or Mailliard's Landing. For basic yard upkeep, you can sign up for the Yard Waste 95 Gallon Rollcart Program (PDF).

9. What I do if I need to change the size of my rollcart?

Call the City of Oak Harbor Utilities at 360-279-4530.

10. What time does my garbage need to be out?

Garbage, recycling, and yard waste will need to be out at 7 am on your established garbage day. Our shift starts at 7 and ends around 2:30. Any time between your can may be picked up. Routes change, trucks have problems and the staff will change daily. To be sure of pick up, have all roll carts out by 7 am

11. Where can I get rid of tires or large amounts of metal or an appliance?

Most of our Junkyards will take large amounts of metals and tires and you can also take them to the island county dump. Visit the Island County Solid Waste page for more information.

12. Where can I recycle oil or household chemicals?

Visit the Island County website to recycle chemicals and cooking oil. You can place used motor oil next to your recycle bin and we will recycle it. Please Do not throw any of these in the garbage?

13. Why does my lid have to be closed?

Closed lids reduce litter and vermin from invading our neighborhoods. We have established a pre-paid extra garbage bag system. By keeping lids closed we have increased efficiency in dumping roll carts. The cans that overflowed spilled out onto the street when dumped causing the drivers to stop and clean up best they can, losing time and still causing a mess. Windy days caused the extra trash to blow around the areas. Crows, seagulls, and other vermin will drag material out and spread it through the area. Also, why are you paying for the same size roll cart as your neighbor that is balancing extra garbage on their can causing a mess that will likely blow into your yard for you to clean up. Using the pre-paid extra garbage bags lets you be responsible for your own garbage. The blue bags can be purchased from Oak Harbor Utilities office, Safeway, Haggen, and Saar's Marketplace for $4.85 each.

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Solid Waste Division - Yard Waste

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1. Can I have more than one?

Yes. It will cost the same as the first one.

2. How can I sign up?

You can sign up at the Utilities department. View the Yard Waste 95 Gallon Rollcart Program and Sign up (PDF).

3. I saw on the news that the Seattle area can take meat, pizza boxes, cooked food, ect can I also?

No. Our program is not as evolved as theirs. We are working towards the same goal but our program is limited to just green waste as of this time.

4. What are the prices for a Yard waste bin/bag?

Yard waste bins are $9.72 peak season (March to November) and $3.25 during off-peak season (December to February). Yard waste bags are $3.50 each at Safeway, Haggen, Saar's Marketplace, and the Oak Harbor Utilities department.

5. What are the seasons?

Yard waste is picked up on a weekly basis from March to November. December to February it is picked up the first week of the month on your normal garbage day.

6. What can and can not go into the yard waste bag/bin?

To be accepted as yard waste, the material must consist of grass, leaves, pine needles, pinecones, thatch, vines, weeds, and branches or other such fresh yard waste type material, not putrefied. Woody material must be no more than 3 inches in diameter and not extend outside the approved collection container. Customers are cautioned that yard material may not contain any of the following: sod (beyond small amounts), rocks, dirt, gravel, concrete, glass, metal, plastic bags, household solid waste and recyclables, animal feces, paint residue, Christmas or holiday decorations, paper, flocking, dimensional lumber, stumps/roots.

7. What does "Too Heavy" mean?

If a bin is "Too Heavy" there is a fear of damaging the bin, the truck, or the driver. Bins should be less than 150 pounds and bags under 50 pounds. If you can barely move your bin or bag without tearing it, it's probably overweight.

8. Where can I purchase Yard waste bags?

Yard waste bags can be purchased at Safeway, Marketplace, and the Utilities Department. They cost $3.50 each.

9. Why can't you take dirt and rocks in the yard waste bin/bag?

They are heavy and will damage the truck.  Our packer blades are metal on metal slide.  If you introduce rocks and dirt it acts like sandpaper damaging it as well as the pressures that the packer blade produces can make holes in the body.  Also if the bin is overloaded the truck may pick it up but the bin will not take the weight and break.

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Streets Division - Shoulders

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1. I have a pothole in my driveway or in front of my property. Who is responsible for repairing it?

The City maintains up to four feet from the edge of the asphalt, anything beyond that is the responsibility of the homeowner. These types of potholes are usually caused by vehicles leaving or entering the roadway.

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Streets Division - Traffic Signals

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1. What should drivers do when a traffic signal is flashing?

When a traffic signal malfunctions but still has power, it will often revert to an all-red flashing mode. When you approach a signal light that is flashing red, you must come to a complete stop (signals that are in flashing mode can return to normal operation at any time and without warning, even when repair workers are not present). The flashing red may change to a solid red, and drivers often fail to notice the difference, running the red light. Proceeding on a solid red light is always illegal and can lead to a deadly crash. Be alert, and make sure that the light is still flashing and that it is safe to proceed before entering the intersection.

2. What should I do if a traffic signal is not working (power outage)?

Always treat the intersection as a 4-way stop.

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Wastewater Collections & Storm Drain Division - NPDES Permit

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1. Do I need a Construction Stormwater NPDES Permit?

The Department of Ecology implements the Federal Clean Water Act and the National Pollutant Discharge Elimination System (NPDES). Because of this federal law, Ecology's construction stormwater general permit is required for certain construction activities. The goal of the permit is to reduce or eliminate stormwater pollution and other impacts to surface waters from construction sites.

2. How do I apply for permit coverage?

In order to apply and receive coverage by the 2005 Construction Stormwater General Permit go to the WA Department of Ecology website.

3. What does the permit require?

• Apply for coverage.
• Develop and use a stormwater pollution prevention plan.
• Pay permit fees.
• Monitor stormwater and inspect best management practices.
• Record and report results.
• Terminate the permit.

4. What is the contact information for the Construction Stormwater General Permit?

If you have questions or need assistance with drafting the public notice or completing the applications or other forms, please contact the following:
Elaine Worthen
Phone: 360-407-7229
Email Elaine Worthen

Ecology Regional Contacts

• Report high turbidity readings please contact the following Ecology Regional Offices by calling: 425-649-7000
• To get a copy of the Northwest Region Stormwater Management Manual download from the website for Western Washington at the WA Department of Ecology website

5. Where do I send completed forms?

Send all completed forms to:
Department of Ecology
Water Quality Program
Construction Stormwater
P.O. Box 47696
Olympia, WA 98504-7696

6. Which construction sites need to apply for a permit?

Disturb

Construction activities that require this permit are any land disturbing activities such as clearing, grading, excavating, and /or demolition that: one or more acres of land area, or are "part of a" and Ecology can also require a permit for any size construction site if it determines the site is a:

• Construction activities that require a permit also include clearing forested areas, if the clearing is in preparation for construction activities.
• Larger common plan of development or sale" that will ultimately disturb one or more acres of land Discharge stormwater from the site into state surface water(s) or into storm drainage systems, which discharge to state surface waters. significant contributor of pollutants to waters of the state.

7. Who needs to apply?

The operator of the construction site must apply for permit coverage. The operator can be either the party with operational control over construction plans and specifications or the party in charge of day-to-day activities related to Stormwater Pollution Prevention Plan (SWPPP). The operator, also known as the permittee, is responsible for applying and following the terms of the Construction Stormwater General Permit.

You must get Ecology's Construction stormwater permit even if you already have permits from The City of Oak Harbor.

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Wastewater Division

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1. What do I do if my sewer is backed up?

First call 360-279-4530 Public works wastewater will be notified. From there it will be determined whether the problem is the mainline or side-sewer. If the main sewer line is flowing fine the problem will be in the private sewer. "Private sewer" means a sewer and associated facilities connecting a "building drain" to a public main. A private sewer is primarily located on private property but also includes those portions of the line located in the public right-of-way. Private sewer begins at the connection to the building drain and ends at the connection to the public main. It is the responsibility of the property owner to maintain and keep repaired the private sewer whether on public easements, right-of-way or private property.

2. How do I become a certified Wastewater Operator?

Introduction

When wastewater treatment plants are properly operated, public health and the state's waters are protected. This certification program is working to help ensure that operators meet the established requirements and are competent to operate and maintain wastewater treatment plants. More and more water is becoming polluted and must be treated before it can be used safely. If you're interested in protecting Washington's water and want to become certified, you've come to the right place.

Email, fax, or mail all correspondence and professional growth documents to:
Department of Ecology
Wastewater Operator Certification
P.O. Box 47696
Olympia, WA 98504-7696
Fax: 360-407-6426
Email Poppy Carre
Email Melinda Wilson

Mail all payments to:
Department of Ecology
Cashiering Section
P.O. Box 47611
Olympia, WA 98504-7611

Qualification Requirements for Operator Certification

There are five levels of wastewater certification in Washington - Operator in Training (OIT) - Group IV. Each level of certification has minimum education and experience requirements and requires the applicant to take and pass an exam. All require a high school diploma or GED, in addition:

• OIT - requires 3 months of domestic wastewater treatment plant operating experience, 3 college credits or continuing education units (CEU) in something relevant to wastewater can be substituted for the operating experience.
• Group I - requires 1 year of domestic wastewater treatment plant operating experience, there is no substitution for the operating experience.
• Group II - requires 3 years of domestic wastewater treatment plant operating experience, up to half (one year six months) can be substituted with relevant experience or education.
• Group III - requires 90 credits or CEUs relevant to wastewater and 4 years of domestic wastewater treatment plant operating experience with at least 2 years at a Class II or higher plant. Excess operating experience can be used to substitute for the education at a rate of 1 year of excess experience for the first year of education and 3 years of excess experience for the second year of education. Up to half (two years) of the operating experience can be substituted with relevant experience or excess education relevant to wastewater.
• Group IV - requires 180 credits or CEUs in education that's relevant to wastewater and 4 years of domestic wastewater treatment plant operating experience with at least 2 years at a Class III or higher plant. Excess operating experience can be used to substitute for the education at a rate of 1 year each of excess experience for the first two years of education and 3 years each of excess experience for the second two years of education. Up to half (two years) of the operating experience can be substituted with relevant experience or excess education relevant to wastewater as long as 2 years of operating experience is at a Class III or higher plant.

Who to Contact for Assistance

For more information please contact Ecology's Wastewater Operator Certification Program:
Poppy Carre
Phone: 360-407-6449
Toll-Free Within the State: 800-633-6193
Fax: 360-407-6426
Email Poppy Carre

Melinda Wilson
Phone: 360-407-6889
Email Melinda Wilson

3. What does Oak Harbor plan on doing in the future with its biosolids?

Oak Harbor is the facility planning phase for a new Water Reclamation Facility and will study several alternatives. Composting, land application, hauling off-Island for disposal, or a combination of these methods are possible.

4. What is an MBR plant?

MBR stands for Membrane Biological Reactor. This type of technology produces a class "A" water suitable for re-use in the irrigation of parks and golf courses, street washing, industrial cooling water and many other non-potable applications. A list of these can be found under Wastewater Documents, under "Wastewater Reuse Standards". It is a process of the biological removal of solids through nitrification which is similar to that found in nature. This environment is different in that it is all suspended in liquid and therefore air has to be introduced using blowers to meet the respiration needs of the bacteria.

Bacteria must be kept healthy and productive to consume the sewage and stabilize its effect on receiving waters. The membrane portion is a filter that either pulls or pushes liquid through while retaining the solids for recycle back to the biological tanks or to waste out of the system for solids handling and further reduction and stabilization. These filters are so small that all bacteria are trapped and the resulting permeate is virtually clear. Disinfection is still needed as viruses can make their way through the filter.

5. Where is the new Wastewater Plant going to be built?

At this time we don't know where the plant will be sited. What we do know is that this facility will be located where it meets the future needs of the citizens of Oak Harbor. Many concerns arise when choosing a site. Cost is a big driver on which location is picked and which technology is chosen. The selection process will determine if we can use existing outfalls or not, they are very expensive to build and place in service. It will determine if the conveyance system (the sewer lines that deliver waste to the facility) needs to be altered significantly and if so how much and at what cost.

Do we want odorless and quite? If an advanced Membrane Bio-Reactor (MBR) technology is the chosen technology the plant will not be smell or be noisy but will cost more to build. If a conventional system is chosen it will most likely be sited remotely out of the city and Windjammer Park which will incur costs for conveyance, land acquisition, and outfall issues but not be as much of a nuisance. Many communities are opting to build the more expensive (MBR) water reclamation plants and incorporate learning centers. These centers help us better understand how as a community we can protect the health of our citizens, marine life and environment. Taking advantage of the high quality water of the MBR for irrigation and conservation has its merits.

Composting and other beneficial alternatives will be considered with the reuse of plant bio-solids (the solids generated from wastewater treatment which are digested and stabilized). These products can be use in parks and city landscapes as opposed to disposal and the costs involved in hauling it off. The Department of Ecology will play a big role in these evaluations as well, with particular interest in cleaner effluent standards. So the big question is: Do we want and can we afford a Cadillac facility or is a more affordable model which meets the basic needs a better investment for now and into the future? Stay posted, as there will be opportunities for citizens to express ideas and concerns.

6. Why would we even consider building a new plant in Windjammer Park? Yuck!

The City is currently sewered to the RBC Plant so minimal changes to the conveyance system would be required. The Oak Harbor outfall is not useable and would need to be replaced. Currently, new Membrane Bioreactor (MBR) plants are built to mitigate odor and noise. An MBR plant can fit the marine theme of a Park like Windjammer and be built to look like a feature of the park. In fact, many new facilities incorporate education centers for citizens and tourists to learn more about water reclamation and advanced treatment methods. Water quality would be exceptional and could be reused. If the final decision is to build in the Park the water can be utilized to water the Park and Ball Fields or to create water features for all to enjoy. For every gallon of reuse water, the city can use a gallon of potable water is saved and that's good for everyone.

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Water Division - Water Services

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1. Does the City add fluoride in my water?

Yes, we add fluoride to the State standards (1 part per million) which is considered an ideal level by the American Dental Association for dental health.

2. What do I do if my water has a funny taste?

Taste or odor in water can come from many things:

• Fluctuating levels of chlorine
• Large amounts of organic matter in the river due to flooding and the taste of chemicals that are used to remove that matter
• Water that has sat in the water mains or service lines for long periods of time

The water is still safe to drink. Try to run the faucet for a little while and see if it goes away. If it doesn't clear up contact the Water Division and we will check it out and possibly we might have to flush the water main.

3. Why is chlorine in my water?

Chlorine is a disinfectant that acts as health insurance against the possible occurrence of disease-causing pathogens. If this type of contaminating were present in the water, chlorine would kill it. Chlorine dosages in your water are low: between 0.2 part per million to 1.0 part per million.