Utility Billing


The Utilities Office is located on the upper level of City Hall.

Apply for Service

To sign up for a utilities account, please complete our Application for Utility Service online form, or visit our office during business hours.

Make a Payment

To pay your utility bill online, please complete our Utility Payments online form. You can also pay over the phone at 360-279-4530

General Utility Questions: Contact us by Email, call 360-279-4530, or fax at 360-279-4530

Business Hours are 8 am to 4:30 pm, Monday through Friday, closed most Federal holidays.

Behind on Payments?

View our behind on payments page.

To apply for the low-income discount, please contact the Utilities office at 360-279-4530.

For utility payment assistance contact Island County Human Services at 360-678-8284 or Opportunity Council at 360-679-6577 for available programs.

For questions regarding starting utility service or questions regarding the online service application, please call 360-279-4530 during normal business hours.